
Clear Channel
Clear ChannelTHE STORY SO FAR Building a programme for a diverse workplace with hybrid and field-based employees Clear Channel UK are one of the UKâs
Their turning point came in 2017 when a couple of mental health campaigners (Jonny Benjamin and Neil Laybourn), along with speakers from Mind and Stonewall, visited the business to share their stories.
On the back of their sessions, a bunch of employees came forward and shared their own personal stories. Although this in itself was good as it demonstrated employeesâ comfort in openly discussing their issues, for MediaCom, it highlighted the need for more to be done within the business – in particular around spotting changes early on and making support easy to access.
These two outcomes were particularly important to MediaCom because of their set-up. They have a largely young workforce, many of which experience living and working away from home for the first time when they join the team, and so offering help at the earliest possible stage and providing expert support was paramount to relieve some of that pressure.
MediaCom identified three key areas they wanted to focus on;
We worked with MediaCom to develop a Mental Health Ally programme. In a nutshell, this is a group of voluntary employees who are readily available to listen (without advising) to any colleague with a mental health concern, with the ability to signpost them to additional resources and support – such as the Employee Assistance Programme, and, in extreme cases, help safeguard.
We delivered our completely bespoke, two-day workshops to groups of 16 people at a time, and covered topics like:
Their Mental Health Ally programme has grown to be 50-employees strong, and they regularly get together to share their experiences, expand their knowledge, and build their confidence.Â
As well as being available to employees, MediaComâs Allies also help promote mental health awareness across the organisation by:
Our programme was received incredibly well throughout all levels of the business and has since been embedded into its day-to-day working culture. Conversations around mental health are more open and frequent, their Allies continue to grow and drive awareness, and theyâve even shared their experience with others across the industry.
The latter was to encourage companies to consider their approach and actually involved a campaign with âBook of Manâ swaying organisations to introduce Allies, and introduce a number of events for the industry and their clients.
Nancy Lengthorn, Head of Diversity, Inclusion & Talent at MediaCom, said: âWe have worked with Mental Health at Work since 2017 to bring a programme of lasting change to attitudes and behaviours around mental health at MediaCom.
âWhilst the training of Mental Health Allies and line managers has been at the core of the programme, we have been fully supported with expert advice and guidance in developing a broader strategic framework, including policy and procedure, signposting, coaching, and supervision.
âWe trust Mental Health at Work as the experts in this field for relevant and impactful programmes built around our work environment, and this has been reflected in the outstanding feedback from our staff and the increased confidence and openness around mental health.
âIâve been on amazing training courses over the years, but none have been as impactful professionally or personally. We want to make a real step change and I now feel empowered to do that. It is utterly liberating to have these tools. It has been a game changer and I canât recommend Mental Health at Work highly enough.â
Clear ChannelTHE STORY SO FAR Building a programme for a diverse workplace with hybrid and field-based employees Clear Channel UK are one of the UKâs
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